Ethan, founder of the field of online dispute resolution (ODR), currently serves as the Director of the National Center for Technology and Dispute Resolution. In 1999, he conducted the eBay pilot project which led to the creation of eBay’s current system that handles over sixty million disputes each year.
This year, Ethan was awarded the 2017 D’Alemberte-Raven Award from the American Bar Association Section of Dispute Resolution – the Section’s highest honor recognizing outstanding service in dispute resolution. He also co-authored the recently published Digital Justice: Technology and the Internet of Disputes.
Ethan is Professor Emeritus of Legal Studies at the University of Massachusetts Amherst. He has been an Affiliate Researcher at Harvard University’s Berkman Klein Center for Internet and Society and a Visiting Professor of Law and Cyberspace at Brandeis University.