Law’s Interface Problem

Over the last two decades, the legal profession has made significant strides using technology to create greater access to legal information and support. Yet, the overwhelming majority of low-income Americans still do not have adequate help for their civil legal services.

With an onslaught of private technology offerings, law school programs, publicly funded projects, conferences, hackathons and more focused on addressing this issue, we still haven’t seemed to move the needle substantially.  What gives?

The issue lies in law’s interface problem. To successful provide meaningful legal information and services to the public, the profession must create more impactful digital products and improve the overall system of how we deliver legal services to the masses to see change.